5-7 business days
$9.99 flat rate
Free on orders over $150
2-3 business days
$19.99 flat rate
Free on orders over $300
Next business day
$39.99 flat rate
Available for most items
7-14 business days
$29.99 starting rate
Customs fees may apply
Your order is received and payment is processed
Items are picked, packed, and prepared for shipment (1-2 business days)
Your order is shipped and tracking information is provided
Your order arrives at your specified address
We ship to all 50 US states and territories including:
We ship to most countries worldwide including:
All pool cues are shipped in protective cases or tubes to prevent damage during transit. Custom cues may require additional processing time.
Glass items, electronics, and other fragile products are carefully packaged with extra protection and may require signature confirmation upon delivery.
Pool tables and other large items are shipped via freight and may require special delivery arrangements. We will contact you to schedule delivery.
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website or through our order tracking system.
Enter your order number and email address to track your shipment:
Some items may have shipping restrictions:
If you have questions about shipping or need assistance with your order:
Email: shipping@tedcue.com
Phone: (555) 123-4567 ext. 2
Hours: Monday-Friday, 9 AM - 5 PM EST
Email: support@tedcue.com
Phone: (555) 123-4567
Live Chat: Available on our website